7 Legal Pages Every E-Commerce Store Needs (And How to Create Them Free)
If you're running an e-commerce store — whether on Shopify, WooCommerce, Etsy, or your own platform — you're handling customer names, email addresses, shipping addresses, and payment information. That makes you a data controller under GDPR and puts you squarely in the crosshairs of consumer protection laws worldwide.
Here are the 7 legal pages your store needs, why you need them, and how to create them in minutes — for free.
1. Privacy Policy
Your problem: You collect customer data at checkout and through analytics. Without a Privacy Policy, you're violating GDPR, CCPA, and the terms of service of most payment processors. Stripe and PayPal can freeze your account if you don't have one.
Solution: Generate your Privacy Policy — specify what data you collect, which payment processors and analytics tools you use, and how you handle customer data.
2. Terms & Conditions
Your problem: A customer places a fraudulent order, disputes a charge, or claims your product description was misleading. Without Terms & Conditions, you have no contractual defense.
Solution: Generate your Terms & Conditions — covers order acceptance, payment terms, product accuracy disclaimers, and dispute resolution.
3. Refund Policy
Your problem: Chargebacks are costing you $15–$100 per dispute plus the refund amount. The EU mandates a 14-day return period. Without a clear policy, customers file chargebacks instead of returns — and you lose every time.
Solution: Generate your Refund Policy — define return windows, condition requirements, refund methods, and non-refundable items. A clear policy reduces chargebacks by up to 50%.
4. Cookie Policy + Consent Banner
Your problem: Your store uses Google Analytics, Facebook Pixel, retargeting cookies, and session cookies. Without proper consent, you're violating the ePrivacy Directive — fines apply per violation, not per website.
Solution: Generate your Cookie Policy and Cookie Consent Banner — with customizable colors, position, and accept/decline buttons that match your store's branding.
5. Disclaimer
Your problem: Product images and descriptions may not perfectly match the physical product. Supplements, cosmetics, and health products carry additional liability risks. Without a disclaimer, every dissatisfied customer is a potential lawsuit.
Solution: Generate your Disclaimer — covers product accuracy, health/safety disclaimers, and limitation of liability.
6. Accessibility Statement
Your problem: E-commerce sites are the #1 target of ADA lawsuits — they accounted for over 70% of web accessibility cases in recent years. Settlements typically range from $5,000 to $150,000.
Solution: Generate your Accessibility Statement — demonstrates your commitment to WCAG 2.1 compliance and provides a contact point for accessibility concerns.
7. Affiliate Disclosure (If Applicable)
Your problem: You have influencers promoting your products with affiliate links. If they don't disclose the relationship, you can also be held liable under FTC guidelines.
Solution: Generate an Affiliate Disclosure template that your partners can use. Protect both your brand and your affiliates.
Total Cost: $0. Total Time: ~25 Minutes.
Getting a lawyer to draft these 7 documents typically costs $3,000–$8,000. Our generators create professional, customized documents in minutes — and they're completely free. Start with the Privacy Policy Generator and work through the list.
Already have legal pages? Use our Compliance Checker to scan them for missing clauses and gaps.